Every customer message. One inbox. One flat price.
ReplyTri pulls email, Amazon and eBay conversations into a single shared inbox and answers most of them for you — without ever charging per resolution.
No card required. Unlimited seats on every plan. Cancel any time.
From scattered tabs to answered, in three steps
Connect your channels
Plug in any IMAP/SMTP mailbox in minutes — Gmail, cPanel or your own mail server. Microsoft 365, Amazon and eBay connectors are next on the roadmap.rolling out
Work as one team
Threaded conversations, deduplication and auto-reply loop protection built in. Replies go out from your own address, so customers never see a helpdesk domain.
Switch on the Brain
Teach ReplyTri your policies and product knowledge; the Brain-first pipeline resolves routine questions before an AI model is ever called.early access
Per-resolution AI billing punishes you for growing
Most helpdesks now charge $0.99–$2.00 every time their AI answers a customer. A busy month means a bigger bill. ReplyTri is a flat monthly price — the more it answers, the more you save.
| 1,000 AI-resolved tickets elsewhere | $990–$2,000 |
| Extra seats for your team | $25–$115 each |
| ReplyTri Growth — everything, everyone | $79/mo |
Based on published per-resolution rates of major helpdesk AI add-ons, 2026.
Built like infrastructure, priced like a tool
Isolated by the database
Every tenant is separated with Postgres row-level security — isolation enforced below the application, not just by it.
Credentials stay sealed
Mailbox passwords are encrypted at rest and never sent to your browser or shown in the interface.
Everything is on the record
An append-only audit trail records every sensitive action. Entries can never be edited or deleted — by anyone.
UK & EU hosting
Runs in AWS London (eu-west-2) with TLS everywhere and automatic daily backups.
Simple pricing, no meters attached
Every plan includes unlimited team members and zero per-resolution fees. Bring your own AI key — Anthropic, OpenAI or Gemini — and pay the provider directly with no markup from us.
Starter
1 company, 2 mailboxes, 500 AI replies a month.
Growth
3 companies, 6 mailboxes, 2000 AI replies a month.
Scale
10 companies, 20 mailboxes, 6000 AI replies a month.
Your inbox is filling up while you read this
Set up ReplyTri in an afternoon. Fourteen days free, no card, every feature unlocked.